ZERO TOLERANCE
Due to unpresented verbal abuse of our staff we will be enforcing our Zero Tolerance policy of abuse verbal or physical; our staff are implementing processes to ensure ALL our patients remain safe when attending the surgery. The COVID infections are INCREASING in this area and throughout the pandemic we have continued to see patients face to face, unlike the media portrayal of GP practices.
Anyone displaying verbal aggression, sarcastic comments, physical gestures, removal of face masks will be considered for removal from the practice list.
We are here to help you, we are extremely busy and if you have problems contacting us it is because we are so busy with extremely ill patients.
Thank you to all the patients who have treated us with respect and support.
DRs Flannery and Windsor-LewisÂ
