Waiting Times

Repeat Medication

We aim to have your prescription dispensed 3 working days

This allows time for your prescription to be processed and for any items to be ordered, if this is necessary.

However, please bear in mind that during busy times of the year, such as school holidays, bank holidays etc. your prescription may take longer to process. If you have a note on your re-order form stating that you need to see a practice nurse before your next prescription, you will also need to allow an extra 2 days for the prescription to be re-authorised (a total of 5 days).

In some circumstances you may be required to book an appointment with one of our practice nurses, in which case you will be contacted.

Acute Medication

If you have been prescribed medication during a consultation with the doctor you can bring this prescription to the dispensary hatch and it will be dispensed for you while you wait. This usually takes about 10 minutes (Please bear in mind that during busy periods you may have to wait a little longer).

On occasion we may need to order medication in for you, in which case your prescription will be ready to collect after 2:00pm the following day.